Privacy Policy

Privacy Policy for Global Hope Inc.

Effective Date: June 17, 2025

Global Hope Inc. is a non-profit dedicated to providing education and healthcare support to underserved communities globally. We are incorporated in Connecticut, USA. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website at globalhopes.org (the “Website”) or interact with us.

Please note that while our registered name in the USA is “Global Hope Inc.,” our chosen domain name for our online presence and the Website you are visiting is “globalhopes.org.” This slight variation in naming (the addition of an “s” in “hopes” for the domain) is a common practice for brand and domain availability. All references to “Global Hope Inc.” throughout this policy refer to the legally registered entity, and “globalhopes.org” refers to the official website operated by Global Hope Inc.

1. Information We Collect

We collect information to support our mission and operations. The types of personal information we collect depend on how you interact with us.

a. Information You Provide Directly to Us:

• Contact/Inquiry Information: When you use our contact forms or sign up for newsletters, we collect your Name, Email, Phone Number, and any Message content you provide.
• Donor Information: When you make a donation, we collect your Name, Email, Phone, and Billing Address.
• Volunteer Information: If you express interest in volunteering, we collect your Name, Email, Phone Number, and any Message you provide regarding your interest.b.

b. Information We Collect from Third Parties (Beneficiary Information):

In support of our mission to provide education and healthcare support, we receive identifiable information about children in need from our local partner organizations in Pakistan, as well as from school and clinic staff. This information is provided to us with the verbal consent of the child’s parent or legal guardian.

The specific types of identifiable information about children that we may collect and feature on our Website include:

• Full Name (or First Name Only)
• Age
• Gender
• Photos (with faces visibly shown)
• Specific Medical Condition
• Personal Story (which may include details such as village name or specific family situation that could aid in identification)
• Educational Needs
• Financial Situation

c. Automatically Collected Information (Limited):

Currently, Global Hope Inc. does not use Google Analytics or other third-party tracking tools to collect passive information like IP addresses, browser type, or pages visited.

We only use strictly essential cookies necessary for the basic functionality of our Website. These cookies do not collect personal information.

2. How We Use Your Information

We use the information we collect for the following purposes:

a. To Support Our Mission and Operations:

• To process and acknowledge donations and provide updates on how your contributions are used to fulfill our mission.
• To respond to your inquiries and communicate with you about our work.
• To manage volunteer inquiries and engagement.
• To operate, maintain, and improve our Website.

b. For Children’s Identifiable Information (Beneficiaries):

• The identifiable information about children, including their photos and stories, is used exclusively on our Website (globalhopes.org) to raise awareness, highlight the needs of the communities we serve, and facilitate fundraising efforts to provide them with education and healthcare support.
• This information is NOT shared with anyone else for any other purpose.

3. How We Share Your Information

Global Hope Inc. is committed to protecting your privacy.

• Payment Processors: When you make a donation, your payment information (e.g., credit card details) is processed directly by our third-party payment gateways, Stripe and PayPal. Global Hopes Inc. does not store or directly handle your credit card numbers on our servers.
• Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as website hosting (e.g., [Your Hosting Provider, e.g., Bluehost, AWS]), and email communication services. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
• Legal Compliance: We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect the rights or property of Global Hopes Inc., or protect the personal safety of users of the Website or the public.
• Aggregated/Anonymized Data: We may share aggregated or anonymized data (which cannot be used to identify you personally) for reporting, research, or analytical purposes, including with our funders. This does not include the identifiable information of children featured on our Website.
• No Sale of Personal Information: Global Hopes Inc. does not sell any personal information of our donors, volunteers, contact users, or beneficiaries to third parties.

4. Consent for Children’s Identifiable Information

As a US-based organization working globally, particularly with children, we adhere to a commitment to obtain consent for publishing identifiable information about children.

• Consent Method: We obtain verbal consent from the parent or legal guardian of each child before publishing their identifiable information, including photos with visible faces, personal stories, and other details, on our Website.
• Informed Consent: Our staff, local partner organizations, and school/clinic staff explain to parents/guardians:
  • What specific information about their child will be collected and published on globalhopes.org.
  • That this information is exclusively for our Website and will not be shared with anyone else.
  • For what purpose this information is being used (e.g., for fundraising to support their education or medical needs).
  • That their consent can be withdrawn at any time.
• Withdrawal of Consent: Parents/legal guardians can withdraw their consent at any time by contacting us using the details provided below. Upon withdrawal of consent, we will promptly remove the identifiable information from our Website.

5. Data Security

We implement reasonable technical and organizational measures to protect the personal information we collect and process. These measures include:

• Website Security: Our Website uses SSL/TLS encryption (indicated by “https://” in your browser) to secure data transmitted between your browser and our server. We use reputable hosting providers that implement industry-standard security practices.
• Internal Security: Access to personal data within Global Hopes Inc. is limited to authorized personnel who need the information to perform their duties. [Please add any other specific internal security measures here, e.g., “Data is stored on password-protected, secure cloud storage with restricted access.” or “Staff receive privacy and security training.”]
• Third-Party Security: We choose reputable third-party service providers (like Stripe and PayPal) who are also committed to data security.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

• Donor records are retained for [Specify years, e.g., 1 year] as required for tax and accounting purposes.
• Contact form submissions and volunteer inquiries are retained for [Specify period, e.g., 6 months] unless further engagement occurs.
• Children’s identifiable information and associated consent records are retained for as long as their profile is active on our Website and for [Specify period, e.g., 2 years] thereafter to demonstrate consent.

7. Children’s Privacy (U.S. COPPA & Global Context)

Our Website is not directed at children under the age of 13, and we do not knowingly collect personal information directly from children under 13 for general website interactions (e.g., contact forms, newsletters).

However, as described in Section 1.b and 4, we do collect and publish identifiable information about children in Pakistan, with their parents’ or legal guardians’ verbal consent, for the specific purpose of showcasing our mission and fundraising for their benefit. We are committed to protecting the privacy and safety of all children whose information we handle, adhering to the principles of parental consent and data minimization. Parents/guardians retain the right to withdraw consent for the publication of their child’s information at any time.

8. Your Privacy Rights

Even though Global Hope Inc. may not yet meet certain thresholds for specific data privacy laws (like CTDPA) due to its size, we are committed to respecting individuals’ privacy rights based on general best practices. You may have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations to retain data).
• Opt-Out of Marketing: Opt-out of receiving marketing or promotional communications from us.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within a reasonable timeframe.

9. International Data Transfers

As Global Hope Inc. is based in the United States and operates programs globally, the personal information we collect, including data from individuals in Pakistan, may be transferred to and processed in the United States or other countries where our service providers are located. These countries may have data protection laws different from those in your country of residence. We implement appropriate safeguards to protect your data during these transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: contact@globalhopes.org

Mailing Address:  245 Colonial Ave, 1A Waterbury CT 06704